Shein Return Policy 2023

Shein Return Policy is one of the critical elements of online purchasing that every customer should be knowledgeable with. This is accurate for Shein, a well-known online supplier of clothing. This thorough guide will explain the Shein return policy in detail, address frequently asked issues, and provide you all the details you need to have a hassle-free buying experience.

Getting to Know Shein Return Policy:

What is the return policy for Shein? What is shein return policy?
Shein has a flexible return policy to make sure that the shopping process is simple. The return policy enables customers to send back qualifying items for a refund or exchange within a given deadline.

Important Details of Shein Return Policy USA

  • After receiving an item, you have 35 days to return it.
  • Items must be in their original condition with tags still attached, unworn, and unwashed.
  • Due to hygienic concerns, lingerie, swimwear, and accessories like earrings are not returnable.
  • Restocking fees apply to returns and are subtracted from the refund sum.
  • The buyer is liable for the return shipping costs.
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[Credit Image : Official Shein Website]

Questions and Answers (FAQ) regarding Shein Return Policy:

How do I start a Shein return under Shein Return Policy?

  1. Log into your Shein account,
  2. navigate to the ‘My Orders’ section,
  3. choose the order that contains the item you wish to return, and
  4. then follow the on-screen instructions to create a return label.

Can I send anything back after the 35-day grace period?

Shein only accepts returns after 35 days of receiving your order,. Returns after this time frame might not be handled.

3. How Do I Access My Return Shipping Label?

If you want to print the return label provided and tape that bad-boy to the outside of your box.

After you initiate your return, the best way to find your return label is as follows:

1 – In your account, first go to My Orders.

2- Then click on Order Details.

3- Next, click on Return & Refund Record.

4- Lastly, click View to download and print your return label.

4. Do I Get a Free Return on Each Order or Only My First Return?

This was a question I was getting a lot as their policy is confusing.

To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order.

It all just needs to be returned at once, in the same package.

How does one go about exchanging a product?

You must first start a return and then place a new order for the desired item if you want to exchange an item for a different size or colour.

Why was my refund reduced by a restocking fee?

Restocking fees are charged by Shein Return Policy to cover the expense of handling returns. The total amount of the refund is reduced by this fee.

What products cannot be returned?

Yes, due to hygiene concerns, products like underwear, swimwear, and jewellery cannot be returned. Additionally, personalised or customised items might not be returnable

How long does the return processing process take?

It may take up to 10 business days for Shein to process your return and issue your refund after they receive your returned item.

Does Shein return policy apply equally to orders placed from abroad?

Due to shipping and customs laws, return procedures for items placed from outside of the United States may differ slightly.Before making a purchase, it is a good idea to research the specific return guidelines in your region.


For a stress-free shopping experience, understanding the Shein Return Policy is crucial. You may choose wisely what to buy if you comprehend the policy’s main aspects and keep the commonly asked questions in mind. Remember that following Shein’s instructions will ensure a seamless return process and that you get the most out of your online buying experiences. Enjoy your shopping with less time to go for Shein Return Policy!

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